Welcome to BCCarGuys.com! This Privacy Policy is designed to help you understand how we collect, use, and protect your personal information while you visit and interact with our website. We prioritize your privacy and are committed to ensuring a transparent and secure online experience. By using this site, you agree to the practices described in this policy.
We encourage you to review this privacy statement thoroughly, especially if you plan to provide any personal or financial information. Additionally, if you are navigating to other websites linked from our site, please take a moment to review their respective privacy policies as well, as their practices may differ from ours.
This Privacy Policy applies to Bccarguys.com, and any other associated platforms or sites we operate. We collect both personally identifiable and non-personally identifiable information from visitors to our site. The purpose of gathering this data is to provide you with a better online experience, enhance our services, and improve the functionality of our website.
While you can explore our site without providing any personal information, certain features or services (like vehicle inquiries, financing applications, or receiving promotions) may require you to share specific details. Rest assured, we are committed to protecting any personal information you provide.
When you visit our site, we may collect personally identifiable information from you if you choose to provide it voluntarily. This includes your name, email address, phone number, mailing address, and any other information you submit to us through our forms or during your interactions with our services. We collect this information in various ways:
You can still access much of our website without providing any personal information; however, some features (like receiving a quote or applying for credit) may be limited without it.
Consent and Opt-In: By providing your phone number and checking the consent checkbox on our forms, you expressly consent to receive communications from BC Car Guys or one of our licensed agents, which may include phone calls (including to any wireless number that you provide) including automatic telephone dialing systems or by artificial/pre-recorded messages, text messages, and/or emails for the purpose of marketing automotive products and services including vehicle sales, financing, and related services.
By providing your information, you understand that your consent is not a condition of the purchase of any product or services, and carrier messaging and data rates may apply. You may revoke this consent at any time by calling us at our contact number or by emailing us to be placed on our do-not-call list.
Opt-Out Process: You may opt out of receiving SMS messages at any time by replying "STOP" to any message you receive from us. You may also opt out by calling us or emailing us directly. Once you opt out, we will stop sending SMS messages to your number, though you may continue to receive other forms of communication unless you specifically opt out of those as well.
Message Frequency: Message frequency varies based on your interactions with our services. Standard messaging rates apply as provided in your wireless rate plan.
Data Retention: We retain your phone number and SMS consent information for as long as you remain opted in to receive messages, or as required by applicable law. If you opt out, we will retain your opt-out preference to ensure we do not send you future SMS messages.
Compliance: We are committed to following all applicable laws and regulations regarding SMS messaging, including but not limited to the Telephone Consumer Protection Act (TCPA) and CAN-SPAM Act. We maintain strict compliance with carrier requirements and messaging best practices to ensure reliable delivery of our communications.
The information we collect is used for various purposes, including:
In addition to personally identifiable information, we also gather non-personally identifiable information about visitors to our website. This information does not identify you personally but helps us understand how people interact with our site. Examples include:
Cookies are small text files stored on your device that help improve your browsing experience. We use cookies to enhance the website's functionality, analyze site traffic, and tailor content based on your preferences. There are two types of cookies we use:
You can adjust your browser settings to refuse cookies, but please note that doing so may impact your experience on our site or limit access to certain features.
We take reasonable precautions to protect the personal information you provide us from unauthorized access, disclosure, alteration, or destruction. While we strive to ensure the security of your data, please note that no online platform can guarantee complete security.
We are committed to protecting the privacy of children. Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from minors. If we discover that a child under 13 has provided us with personal information, we will take immediate steps to delete that information from our database.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." By continuing to use our website, you agree to the terms of the revised Privacy Policy. Please check this page periodically for updates.
If you have any questions about this Privacy Policy or our SMS messaging practices, please contact us using the information provided on our website. We are committed to addressing your concerns and ensuring your privacy is protected.
This Privacy Policy is effective as of January 1, 2024, and was last updated on January 16, 2025.