Privacy Policy for BC Car Guys
This Privacy Policy explains how BC Car Guys ("BC Car Guys", "we", "our", or "us") collects, uses, and protects personal information when you visit bccarguys.com (the "Website").
We are committed to protecting your privacy and complying with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
By using this Website, you consent to the practices described in this Privacy Policy.
Information We Collect
We may collect the following types of personal information when you interact with our Website or services:
Personal Information You Provide
When submitting forms or contacting us, we may collect:
- Full name
- Email address
- Phone number
- Address or postal code
- Vehicle information (VIN, make, model, year)
- Financing information submitted through forms
- Messages or inquiries you send
Automatically Collected Information
When you visit the Website, we may automatically collect:
- IP address
- Browser type
- Device type
- Pages visited
- Time spent on pages
- Referring website
This information helps us improve the Website and user experience.
How We Use Your Information
We may use your information to:
- Respond to inquiries
- Schedule service appointments
- Provide vehicle purchase or financing assistance
- Send service reminders
- Send promotional offers and dealership updates
- Improve Website functionality
- Analyze Website traffic and marketing performance
Sharing of Information
We do not sell your personal information.
We may share your information with trusted service providers who assist with dealership operations, including financing partners and customer relationship management systems. These parties are required to keep your information secure and confidential and may not use it for their own marketing.
Mobile phone numbers collected for SMS consent are excluded from all sharing described above and are not shared with any third party for marketing or promotional purposes.
Data Security
We use reasonable administrative and technical safeguards to protect your personal information. However, no online transmission can be guaranteed to be completely secure.
Your Privacy Rights
You have the right to:
- request access to your personal information
- request correction of inaccurate information
- withdraw consent for marketing communications
You may unsubscribe from marketing emails at any time.
Third-Party Services
Our Website may use services such as: analytics tools; advertising platforms; payment or finance application services. These providers have their own privacy policies.
Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with the revised date.
Contact us
If you have questions about this Privacy Policy, contact us through the Contact page or call (604) 354-2056.
Cookie policy – BC Car Guys
We may use cookies and similar technologies for essential site function, analytics, and marketing. You can control cookies in your browser settings.
Website disclaimer – BC Car Guys
Information on this Website is for general purposes only. Vehicle details and pricing may change; confirm with us before purchase.
Mobile Messaging and SMS Data
BC Car Guys sends SMS messages only to customers who have given express written consent by checking the Mobile Messaging consent box on our website forms. Consent is not a condition of purchase or of submitting an application. You may reply STOP at any time to stop receiving messages, or HELP for assistance.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Vehicle pricing disclaimer
Prices are in Canadian dollars unless stated otherwise and exclude applicable taxes and fees unless noted. Availability is subject to prior sale.